Refund policy

We want you to love your Boujee & Buckled purchase! Because our products are fulfilled by different fulfillment partners, return eligibility and deadlines vary by product.

All returns must be authorized by Boujee & Buckled before merchandise is shipped back.

For eligible Trendsi clothing, return requests generally must be submitted within 7 days of confirmed delivery. Approved returns must be shipped within 7 days after submitting the return request, following the return instructions provided.

Print-on-demand and personalized products are generally not eligible for change-of-mind returns or exchanges. Damaged, defective, misprinted, or incorrect items are handled separately.

To request assistance, email support@boujeeandbuckled.com with your order number, the item involved, and the reason for your request. Product-specific restrictions and applicable consumer rights still apply.

To be eligible for an approved return, merchandise must generally be unworn, unused, and in its original condition with tags and original packaging when applicable. Proof of purchase is required.

Do not send merchandise back to the address printed on the package or to any other address unless Boujee & Buckled provides you with return instructions. Items returned without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, misprinted, or incorrect, contact us promptly at support@boujeeandbuckled.com.

Include your order number and clear photographs of the item, packaging, and issue when applicable. We will review the claim and work with the appropriate fulfillment provider to determine the available replacement or refund.

Print-on-Demand & Custom Products

Many of our print-on-demand products are created specifically after an order is placed. Because of this, returns or exchanges for incorrect size or color selection, buyer's remorse, or change of mind are generally not accepted for print-on-demand or personalized products.

If a print-on-demand item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery with photographs of the issue so we can review the claim.

Please review product descriptions and sizing information carefully before ordering.

Final Sale & Non-Returnable Items

Certain products sold by Boujee & Buckled are designated as final sale and are not eligible for change-of-mind returns or exchanges.

For products fulfilled by Trendsi, these categories include:

Beauty products
Bodysuits
Face masks
Intimates and lingerie
Jewelry
Swimwear
Openpack wholesale orders

Nothing in this policy limits any rights or remedies available under applicable law.

Exchanges

We do not guarantee direct exchanges. Exchange availability depends on the product and fulfillment provider.

Contact support@boujeeandbuckled.com before attempting an exchange. When a direct exchange is unavailable, an eligible return may need to be completed separately from a new order.

Refunds

If a return or refund request is approved, we will notify you of the resolution. Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional processing time before the refund appears in your account.

Original shipping charges and return-shipping costs are generally non-refundable unless otherwise stated, required by applicable law, or the issue resulted from an incorrect, damaged, or defective order.